Surviving BPO

Survivingbpo.com: Angelo Roxas Caunda of Qualfon Philippines

admin — Fri, 02 Oct 2009 05:55:29 +0000

Just a while ago I got the chance to sit down with one of Qualfon’s ace supervisor – Angelo Roxas Caunda. Aside from managing a high performing team he’s also a gym buff and pre-occupied with Qualfon’s Medical Team. So, wanna know more about this guy? Check out our new video featuring Angelo and his experience as a call center survivor.

Qualfon blue team dance

admin — Sat, 01 Aug 2009 06:36:57 +0000

Qualfon blue team dance performancein their yearly sports fest!!!!

Inside an Indian Call Center

admin — Sat, 25 Jul 2009 13:46:24 +0000

Chennai – We’ve all talked to “Jennifer,” the girl who calls you up on Saturday afternoons trying to offload a Direct TV subscription, or “Alan” who answers the tech support line when your HP printer busts again. Ever wondered who these people really are and what they think of you? Read more of the article here..

Now, let’s benchmark. Let’s now compare how well we do as compared to our Indian counterparts.

Convergys Dance Troupe

admin — Sat, 25 Jul 2009 13:35:58 +0000

Convergys is a global leader in relationship management, they help their clients deliver a superior service experience to their customers and employees. Whether applying the expertise of their global workforce to customer management, BSS/OSS solutions, or HR management, they are passionately committed to reliable delivery and unparalleled client satisfaction. Convergys serves more than half of the Fortune 50 companies in over 70 countries.

2NE1 – Fire (Inkigayo 31.05.2009) korean

admin — Sat, 25 Jul 2009 13:20:27 +0000

4-member female group 2NE1 showed up during Seoul Character Licensing Fair which took place on 25th July at the Seoul Coex.

1&1 summer party 2009

admin — Sat, 25 Jul 2009 12:56:11 +0000

1&1 is both the world’s biggest web host, and the fastest growing. Our global community is 8 million customer contracts strong. We are financially stable, profitable, and will be securing your website for many years to come. To sustain its growth they’ve put up one center in Cebu, Philippines to cater the needs of their diverse clients all over the world.

1and1 Supervisors

admin — Sat, 25 Jul 2009 12:46:54 +0000

1and1 cebu team supervisors are presenting their dance number during the summer outing last may 17,2008 at tambuli east.

The Evolution of HipHop – The Matrix CBG entry

admin — Sat, 25 Jul 2009 12:44:33 +0000

The comeba ck of CC6 Matrix CBG…. URBAN GLAM – The Etelecare Cebu Christmas Party 2007 – Dec 9, 2007, Pacific Grand Ballroom, Waterfront Cebu City Hotel & Casino, Lahug, Cebu City – Video by ASB, Sound by DJ D.

Customer Service Dancers

admin — Sat, 25 Jul 2009 12:36:29 +0000